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POLICY

SHIPPING POLICY:

We ship from Germany or directly from our partners from Mexico.

Ground shipping 5-7 days for all EU orders when the product is in stock in Germany; otherwise, it is subject to the production time of our artists and artisans in Mexico. National and international shipping costs will be calculated based on order weight, volume, and shipping address.​

REFUND POLICY:

We do not accept returns, exchanges, or cancellations, but feel free to reach out if you encounter any issues with your order.

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Please contact us for pricing, product availability, and any special inquiries.

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